Privacy Policy

1. Introduction

NextStep SA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match job seekers with potential employers
• Process registrations and manage user accounts
• Send important notifications and updates
• Respond to inquiries and provide customer support
• Analyze usage patterns and improve user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing and Disclosure

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under POPIA

Under South African law, you have the right to:

• Access your personal information
• Correct or update inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.